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To ensure a high level of service all support inquiries (phone, email) will be entered as a support ticket.
Once a support ticket is created a ticket number will be issued. You may request this ID number when contacting support.
Tickets and their responses are reviewed for quality and timely response.
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Technical Support (levels 1 to 4)
The Canadian support centre will be closed on the following Canadian days:
| Holiday | Date |
| ______________________ | ______________________ |
| Family Day | Monday February 21st 2022 |
| Good Friday | April 15th 2022 |
| Victoria Day | Monday May 23rd 2022 |
| Canada Day public holiday | Friday July 1st 2022 |
| Civic Holiday Monday | Monday August 1st 2022 |
| Labour Day | Monday September 5th 2022 |
| Canadian Thanksgiving | Monday October 10th 2022 |
| Christmas closing | Friday December 16th 2022 at 3pm |
| Christmas re-opening | Monday January 9th 2023 at 9am |
Support is only available on these holidays by sending an email to support@rentp.com.
Technical Support (levels 1 to 4)
Xmas Holidays 2022
Christmas closing
Friday December 16th 2022 at 3pm
Re-opening
Monday January 9th 2023 at 9am
During Christmas break support can only be obtained by sending an email as below.