Our Mission

We don't just sell software!
We provide a complete service.

Our staff will guide you through an OnBoarding plan that includes :
  • Help logging on to the software.
  • Help setting preferences and parameters.
  • Help importing data.
  • Orientation on navigating the system.
  • Fast and knowledgeable support.
  • Once you're up and running :
    Phone Support, Technical support online, over the phone and thru email.
    Refresher training as required.
    Upgrades and updates.

Our Team

Highly qualified and experienced professionals

...
Stephen Collard
Support Analyst Level 3 / Sales consultant / Report designer etc
...
Mandy Fox
Support Analyst Level 3 / Report designer
...
Jaclyn Clark
Senior developer

...
Serhii Iliushenko
Senior developer

...
Ronilyn Baloco
Bookkeeper
...
Timothy Grafton
Founder
...
Software Developer
Contractor #1

Our Principles

We build our team and our product on core values.

LAW ABIDING

Abide by laws, rules and regulations relating to business activities.

HONESTY

Truthful in dealings, no mislead or deceive others by misrepresentations, overstatements, partial truths, selective omissions, or any other means.

INTEGRITY.

Courage of convictions by doing what is right and believe in principles. Not sacrifice principle for expediency, be hypocritical, or unscrupulous.

Simplify

Intuitive software design is a must, software should be easy to use with minimal time spent searching for use instructions, language should be simple English and straight forward.

Think Global

Software design needs to be flexible enough and use settings and preferences to cater for diverse business needs, global wide.

Long term vision

Robust design, structure and the adherance to standards is a must to build a foundation for the next 30 years.

...

From Toronto to Sydney, we’re a global team.

With support and developers in two time zones, we are able to provide - near 24 hour service and support.

Company

Founded in 1986, with the same ownership since 1986.

Grafton Software PTY LTD ABN 16153165167
trading as RentalPoint Software

Level 5, Nexus Norwest 4 Columbia Court Baulkham Hills 2153 NSW Australia